FAQ
Common questions
Answers to the most frequent repair and support questions.
How quickly can you respond?
Most booking requests receive a response within 1 working day, often sooner for Troon.
Do you offer home visits?
Yes. I provide home visits across Troon and nearby Ayrshire towns.
What if my device cannot be repaired?
I explain the issue clearly and provide practical options before any major cost is approved.
Will my data be safe?
I handle devices carefully, avoid unnecessary access, and discuss backup options before risky repairs.
How can I pay?
Card and bank transfer are accepted. Payment details are confirmed when booking is accepted.