FAQ
Common questions
Answers to the most frequent repair and support questions.
How quickly can you respond?
Most booking requests receive a response within 1 working day, often sooner for Troon.
Do you offer home visits?
Yes. We provide home visits across Troon and nearby Ayrshire towns.
What if my device cannot be repaired?
We explain the issue clearly and provide practical options before any major cost is approved.
Will my data be safe?
We handle devices carefully, avoid unnecessary access, and discuss backup options before risky repairs.
How can I pay?
Card and bank transfer are accepted. Payment details are confirmed when booking is accepted.